INFRASTRUCTURE

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Training

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PORTFOLIO

Uniqueness of Our Company

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Welcome To R S Group

R S Group has been promoted by Mr. Deepak Rana & Devender singh :

Deepak Rana result oriented professional with nearly 15 years of accomplished carrer track of delivering substaining revenues & profits in the retail & Sales & collection in Banking Industry.Last assignment associated was with R S Services as a Partner who is a diresct associated with Recoveries of TWO WHEELER,PI,CARDS,STPL before that I was associated with ABN AMRO BANK, New Delhi as BAnd-3,Grand - I (Collection manager).

At present we have around 100 dedicated employees having very good expertise in collection, Tracing and Value Account Cracking. The promoter is also having a very good past experience with various MNC's Banks. As on today Promoter is a well known name in the industry.

INFRASTRUCTURE

Our Organization is support by following infrastructure:-

1600 sq feet(Approx) office is situated at Uttam Nagar.

45 fixed lines for offical use.

25 Mobile phones for field and Supervision work.

70 Computers Systems.

2 High speed Internet Connection.

100% power back up with owned 25 KVA Generator.

Trained Field staff & Supervisors.



One of the most challenging requirement of our industry is DRA trained (from RBI through IIBF) field and telecalling staff, we have 80+ DRA trained staff for our different processes.Our target is to increase this strenght up to 100 within coming quarter.

PORTFOLIO

Portfolio Handled
Name of the bank PRODUCT HANDLING
HDFC BANK LTD. CREDIT CARD SLAB 1,2,3,4,Delhi Ncr, REFERAL SLAB 2,4 BKT-3 & BKT- 5,Delhi Ncr,BKT- x,BKT- 1, Recovery, CD LOAN TWO WHEELER(W-OFF),PERSONAL LOAN,W(W-OFF),AUTO LOAN(W-OFF),HDFC TW W-OFF,BKT- x,1,2,6.
KOTAK MAHINDRA BANK SPLN W-OFF,CREDIT CARD RECOVERY
CAPITAL FLOAT SME,KIRANA,CONSUMER LOAN
AXIS BANK LTD BKT-2,BKT-3,BKT-4,BKT-5
ADITYA BIRLA FINANCE LIMITED BKT-1 PERSONAL LOAN , DIGITAL LOAN,RECOVERY
SBI CARDS RECOVERY
AU SMALL FINANCE BANK BKT-2 AUTO LOAN
FURLENCO Flow B-1,B-2,RECOVERY

Training

Training of entire staff on regular intervals.

After recuitity any new person,we conduct initial 7 days training program in which we provide him training for:

1.Code of Conduct;

2.Interaction with customer;

3.How to "Convince" customer for making payments;

4.How to control delinquency by roll back the case;

5.Impact of delinquency on banking;

6.Strong follow-up converts into payment;

7.No quarrels with the customers;

8.Decent way of communication with the customers;

9.Well appearance of the Executives;

10.Deposition of Cash according to Bank's TAT;

Privacy Policy

R S Group is engaged in the business of providing quality collection services and in doing so is committed to protecting the personal information of individuals."Personal information" means information in any format,which is about an identifiable individual (other than the name,title,business address pr phone number of any employee of an organization). We have implemented the following privacy policy in order to protect personal information, which we collect or which is disclosed to us.It is strongly implemented that there will be no data sharing.