A collection agency is an organization that specializes in the collection of past due or delinquent account. A collection agency may use a variety of techniques to encourage a delinquent debtor to get their account up to date. The creditor to the collection agency for the service they provide if the amount is collected usually pays to a fee.
R S Group begin with an extensive search for information to learn a lot more about your debtor than you may already know. Whether your debtor is a business or an individual, we start at the beginning and don’t cut corners. So even if all you have is an old address or a disconnected telephone number, we can track your debtor down to get you paid. Here is the skip trace process we start with on each and every collection assignment.
SKIP-TRACING Skip tracing is the process of locating contact information on your debtor, such as a current and an alternate address and telephone number, and can include obtaining a person’s place address of family member friends, or spouse that may have location and employment information about the debtor, as well as locating assets such as property and vehicle he own. This term evolved from “tracing” for “skip” debtors.

TELECALLING

When selecting a collection agency is sure you’re hiring an agency that doesn’t simply “cream” account with low paid telemarketer type collectors that know nothing about your debtor. After all, it’s your money, and that important to you. The typical collection agency will then follow with a series of telephone calls by low paid “telemarketer collector” who have little or no experience in professional debt collection this are very young people that have no idea how to firmly persuade your debtor to pay the full balance of the unpaid account and these “almost-collector” usually end up asking your debtor for some small amount of money. Again the purpose of hiring low paid telemarketer collection is to drastically reduce the agency operating cost so the agency can skim any “easy” collection money off the top of your assigned collection account. However, the remaining accounts are either paid off in small amount over long periods of time or ultimate deemed “uncollectible” by the agency.
At R S GROUP we hire only seasoned and professional debt collection professional that know how to persuade even the most hardened debtor to pay IN FULL. At R S GROUP all your accounts are assigned to collection experts, because we only hire experienced professionals.