• Training of entire staff on regular intervals.
• After recruiting any new person, we conduct initial 7 days training program in which we provide him training for:
1. Code of Conduct;
2. Interaction with Customer;
3. How to "Convince" customer for making payments;
4. How to control delinquency by roll back the case;
5. Impact of delinquency on banking;
6. Strong follow-up converts into payment;
7. No quarrels with the customers;
8. Decent way of communication with the customers;
9. Well appearance of the Executives;
10. Deposition of Cash according to Bank’s TAT;

CASH MANAGEMENT

We had established separate cash counter to accumulate cash and deposit in bank within TAT. To manage TAT, we had engaged pick up van to collect cash from all areas and to deposit in all concerned banks.

AUDIT

RECONCILIATION

We conduct reconciliation on daily basis to ensure no misuse of Bank funds should take place by any of the Team Member. CROSS CHECK OF DEPOSITED PAYMENTS After deposition of collected amount,

CROSS CHECK OF DEPOSITED PAYMENTS

After deposition of collected amount, we keep track on application of funds towards correct loan no with the help of DPD dump provided by the Bank.

Having cover in following LOCATIONS:

❖ DELHI • North Delhi • West Delhi • Centre Delhi • East Delhi • South Delhi
❖ NCR • Gurgaon • Faridabad • Noida • Ghaziabad
❖ BIHAR • Patna • Hajipur • Chhapra • West Champaran, Siwan, Motihari, Gopalganj, Bettiah, Darbhanga, Buxar, Gaya, Araria, Purnia Etc..

EMPLOYMENT

One of the most challenging requirements of our industry is DRA trained (from RBI through IIBF) field and telecalling staff, we have 200+ DRA trained staff for our different processes. Our target is to increase this strength up to 150+ within coming quarter
Our Branch Office Add- RS GROUP
Flat no 303, 3rd floor Prachi Bhubaneshwar Plaza, new market, Patna 800001.